WOMS comparison
Lucity (now Brightly Software) is an asset-management platform serving public works. Orbit is mobile-first WOMS built specifically for water utility ops. Here's the honest comparison.
For: Orbit WOMS
| Category | Orbit | Lucity |
|---|---|---|
| Core orientation | WO-first, built specifically for water utility ops. | Asset-management platform serving broader public works (water, sewer, streets, parks). |
| Implementation timeline | 30–60 days from kickoff to first WO. | Typically 6–12 months with consultant-led configuration. |
| Water-specific WO types | Native: valve exercising, hydrant flushing, locates, meter swaps, LSL replacement. | Configurable, but built for general public-works asset categories. |
| Field crew mobile app | PWA, 2-tap capture, offline-tolerant. 80%+ crew adoption in 30 days. | Lucity Mobile exists; crews often default back to paper or radio after launch. |
| Annual cost | Tiered by what you manage. No per-seat surcharge. | Per-module licensing — adds up quickly across asset classes. |
| AI features | Photo QA/QC, plain-English query, AI Call Center (with Portal module). | Not built in. |
| AMI integration | Native — Sensus, Kamstrup, Itron, Mueller, Aclara. | Possible via integrations team / VAR. Not native. |
| Resident-facing SMS | Built in. Scheduling, on-the-way alerts. | Third-party add-on required. |
| Reporting | Live dashboards, plain-English query, two-click exports. | Crystal Reports / standard reports — often requires power-user knowledge. |
| Recurring WOs | Native. Schedule once, runs forever. | Supported via PM (preventive maintenance) module. |
| Procurement | State purchasing cooperatives. Single PO. | Available via cooperatives + direct. |
| Built by | Operators who installed 100,000+ water meters across 21 states. | Brightly Software (Siemens-owned since 2022, previously GovOutreach). |
15-minute walkthrough, head-to-head against Lucity if you have it.