Software-only vendors like 120Water or Trinnex leave you to RFP replacement crews separately — that is usually a 6-9 month gap before first dig. Engineering consultants like CDM Smith or B&V do the whole thing but charge $150-300/hr and lock you in for years. Orbit is the only offer that comes with the replacement crews built in — DB Utility, the national water-utility field-ops contractor that built Orbit, stands up the crew structure for your project licensed to your state. Same contract as the software.
LSL Inventory · 8,247 service lines
Last updated 3 min ago · 12 field updates today
Lead
312
Galvanized
847
Copper
6,422
Unknown
666
What we hear at the water conference
For LSL specifically, the two bottlenecks that get a project unstuck are the same two: inventory tight enough to scope, and a contractor structure ready to mobilize. Orbit + DB Utility was built to cover both.
Meter Swap
GPS confirmed · 09:34
Required capture
Offline-tolerant · auto-syncs when reconnected
What Orbit LSL does
Inventory through replacement, software and crew under one contract — with honest just-in-time licensure (we stand up the crew structure per project, not on standby).
Replaces the spreadsheet stack. Field crews update the inventory live; the inventory drives the next day's dispatch.
Photo capture, GPS, material classification at the curb stop. Works offline in poor cell areas.
EPA-required resident notifications tracked per service line. No more separate spreadsheet, no more audit gaps.
State reporting formats per regulator (MI EGLE, NJ DEP, IL EPA, PA DEP, more). The reporting workflow that survives commissioner questions.
When state SRF tranches reallocate to utilities that can move, your inventory + contractor structure are the two things that make you move.
DB Utility stands up the replacement crew structure for your project, licensed to your state, under the same contract as the software. Not crews-on-standby — crew structure per project.
See the surfaces your team actually uses
State reporting that just works
MI EGLE, NJ DEP, IL EPA, PA DEP, MA MassDEP, WA DOH, MN MDH — and more added as utilities ask. The reporting workflow that survives commissioner questions and audit visits.
Michigan EGLE · Form EQP9300
FY 2026 · City Water Utility · WSSN: 04567
Notifications
Notifications sent (FY): 1,159
Notification receipt rate: 94.2%
Replacement progress
Lines replaced FY26: 187
Years to full compliance: ~6.4 (state mandate: 15)
Auto-generated from Orbit LSL — ready to submit
How utilities use LSL day-to-day
Engineering Manager
NJ utility · 800 unknown lines
After the October 2024 submission, his inventory lived in Excel + paper field notes + a half-abandoned contractor portal. Orbit moved it to a live system. Field crews update at the curb stop, inventory drives next-day dispatch, state report regenerates nightly.
Project Manager
Replacement project mobilizing
Software-only LSL vendors mean a separate contractor RFP — 6-9 months before first dig. Orbit + DB Utility came as one contract. Crew structure stood up to her state's licensure requirements per the project, not on standby.
LSL Coordinator
MI utility · year 2 of LCRR work
When EGLE asked for proof of notifications sent and received, she pulled the report in 4 clicks. Notification receipt rate 94.2%, every notice timestamped, every letter logged. Auditor closed the file without follow-up.
One platform, not three integrations
Live inventory updates from field crews flow directly into the next day's dispatch board — no batch sync, no email handoff.
Field verification at curb stop
Crew classifies material, captures photo + GPS
Inventory updates live
Service line marked Lead / Galvanized / Copper / Unknown→Resolved
Next-day dispatch updated
Replacement WOs auto-queued by priority + geography
Affected residents notified
EPA-required notification logged + sent
State report stays current
Auto-generator regenerates the reporting view nightly
Common questions
Reference reading
Plain-English reference content on the regulations, frameworks, and operational programs this product touches.
Lead Service Line Inventory
What a compliant LSL inventory contains, how to build it from records, when field verification is required.
Read →
LCRI vs LCRR
A plain-English breakdown of the EPA lead-and-copper rules and where the federal clock stands.
Read →
LSL Customer Notification Requirements
What LCRR requires for customer notification — timing, format, and ongoing annual obligations.
Read →
SRF Application Checklist
What to have ready before you apply to your state's Drinking Water SRF program for LSL funding.
Read →
Service Line Replacement Process
The operational steps from inventory finalization through replacement, restoration, and customer notification.
Read →
Software and crew under one contract
100K+
meters installed
21
states
200+
collectors deployed
When the LSL contract needs the crews to actually dig, that's the same team that built the software. One contract, software and execution.
More of the Orbit platform
Magic-link in and explore a pre-seeded utility workspace. Real WOs, real reports, no setup.
We'll email you a one-time link to utilitysandbox.orbitwork.io
Book a 15-minute demo and see how Orbit can streamline your field operations. No commitment, no pressure — just a quick look at what's possible.