Portal, WOMS, Insights, Audits, LSL, Cross-Connection — same data layer, same login, same bill. Built by DB Utility, a national water-utility field-ops contractor with 100,000+ meters installed across 21 states.
AI Call Center + resident app
AI handles ~89% of inbound resident calls. Resident app with AI chat that drives adoption instead of stalling.
Built for: Mid-market utilities running Sensus or Kamstrup AMI
Mobile-first work-order management
Built mobile-first by people who ran field crews. 80%+ crew adoption in 30 days, 30-day deploy not 14 months.
Built for: Utilities replacing Cityworks, Lucity, Cartegraph — or consolidating scattered setups
One reconciled view across AMI, SCADA, GIS, billing
NRW by DMA, plain-English query, AWWA M36 auto-PDF. The single source finance, ops, and engineering all pull from.
Built for: Any utility whose board gets a different NRW number from each team
The small-utility bundle
Portal + WOMS + continuous M36 audit in one platform. One login, one bill — for utilities that can't afford four vendors.
Built for: Water utilities under 5,000 accounts
Inventory + DB Utility crew structure, one contract
Software-only vendors leave you to RFP crews. Engineering consultants charge $150-300/hr. Orbit + DB Utility covers both.
Built for: P0: MI / NJ / IL / PA with >500 unknown service lines
Backflow program automation
Device inventory, annual test scheduling, tester certifications, state compliance — built into the platform you already run.
Built for: Any utility running cross-connection control on spreadsheets
Why one platform
Most utilities run separate vendors for the resident portal, work-order management, audit/reporting, and LSL inventory. Each integration was a six-month project. Each one breaks when a vendor pushes an update. Each one ages.
Orbit puts all six products on a single data layer. An anomaly in Insights becomes a draft WO in WOMS becomes a resident notification in Portal — without an integration, because there\'s nothing to integrate.
Pick the product that solves the pain you\'re feeling now. The rest is already there when you\'re ready.
Magic-link in and explore a pre-seeded utility workspace. Real WOs, real reports, no setup.
We'll email you a one-time link to utilitysandbox.orbitwork.io
Book a 15-minute demo and see how Orbit can streamline your field operations. No commitment, no pressure — just a quick look at what's possible.