The consistent thing field supervisors tell us about their current WOMS — regardless of vendor: "Within 90 days, my crews are back to paper, group texts, and calling dispatch on the radio." Orbit WOMS was built mobile-first by people who ran field crews. 80%+ crew adoption in 30 days, not the typical 6-month uphill battle.
Today · 18 WOs
Meter swap · 123 Oak
Crew Alpha
Hydrant flush · 456 Main
Crew Bravo
Valve exercise · Pine St
Crew Charlie
Locate · 789 Elm
Crew Alpha
Service inv · 321 Cedar
Crew Delta
What we hear at the water conference
For utilities your size, total WOMS value typically pays for itself within the first year on labor productivity alone.
Meter Swap
GPS confirmed · 09:34
Required capture
Offline-tolerant · auto-syncs when reconnected
What Orbit WOMS does
Custom WO types for valve exercising, hydrant flushing, locates, meter swaps, service-line repair — not retrofitted from generic asset management.
Map view, lasso-select, real-time crew status. Balance load, reassign on the fly, see ETAs. The screen your office actually uses.
PWA, offline-tolerant, geofenced clock-in. Photo capture and serial-scan in 2 taps. Works in poor cell areas. 80%+ adoption in 30 days.
CSR books a service call, dispatcher creates an emergency repair, foreman logs a locate — pick the WO type, drop the address, hit assign. Required fields auto-attach.
Location + crew capacity auto-assigns routine WOs. Annual hydrant flushing, quarterly valve exercising — schedule once, runs forever, audit-clean.
Tyler Munis, Banyon, Caselle, BS&A, Springbrook. Crew time and completed WOs reconcile to billing automatically.
WO data, crew time, audit logs, council reports. CSV, PDF, or API. No analyst, no add-on.
How utilities use WOMS day-to-day
Field Tech
Crew Bravo · Mid-market utility
The last WOMS got abandoned by month 2 — too many taps to close a meter swap. With Orbit, capture is 2 taps. After 6 weeks his crew was 100% on the app. Office calls asking "where are you?" dropped to zero — they see his GPS dot on the dispatch board.
CSR / Dispatcher
Resident call mid-morning, ad-hoc WO
Resident called about a possible service-line leak. CSR opened "New WO" → picked "Service Investigation" → dropped the address → hit assign. Crew got the dispatch on their phone before she finished the call. Recurring WOs auto-route; the unexpected ones still take her 30 seconds.
Public Works Director
Mid-market utility · Cityworks renewal up
The internal estimate to migrate off Cityworks was "budget 9 months." Orbit went live across 4 zones in 31 days. Reports that took SQL now take a saved view. He kept the Cityworks budget for a year just in case — never reactivated it.
One platform, not three integrations
A leak flagged in Insights or a resident report in Portal becomes a dispatched WO without leaving the system.
Anomaly → draft WO
Meter location, customer info, suggested crew skillset
Dispatcher reviews + assigns
One click on the dispatch board
Crew dispatched
Auto-routed, on-the-way SMS
Completion captured
Photos, signatures, GPS, AI QA/QC review
Result piped back
Insights closes the anomaly, Portal notifies resident
Common questions
Reference reading
Plain-English reference content on the regulations, frameworks, and operational programs this product touches.
Water Utility WOMS — Buyer's guide
What separates water-utility WOMS from generic asset-management or CMMS software.
Read →
Hydrant Flushing Program
Methodology, scheduling, and capture for an annual flushing program that feeds the M36 audit cleanly.
Read →
Valve Exercising Program
Why exercising valves on a regular cycle is what keeps emergency main isolation fast.
Read →
Water Utility Mobile App
Why crew mobile adoption is the single make-or-break of any WOMS deployment.
Read →
Dispatch Board for Water Utilities
What a one-screen dispatch board should do, and what makes it the screen your office actually opens.
Read →
Main Break Response
Why the speed of main break isolation depends on a working valve exercising program.
Read →
Built by people who installed the meters
100K+
meters installed
21
states
200+
collectors deployed
We built Orbit because the software our crews were handed didn't work. Then we made it available to every utility we work with.
More of the Orbit platform
Magic-link in and explore a pre-seeded utility workspace. Real WOs, real reports, no setup.
We'll email you a one-time link to utilitysandbox.orbitwork.io
Book a 15-minute demo and see how Orbit can streamline your field operations. No commitment, no pressure — just a quick look at what's possible.