WOMS comparison

Orbit vs. Infor EAM

Infor EAM is enterprise asset management software serving utilities, manufacturing, and industrial sectors. Orbit is right-sized WOMS built specifically for water utility ops. Here's the honest comparison.

For: Orbit WOMS

CategoryOrbitInfor EAM
Right-sized forSmall to mid-market water utilities (1K–100K accounts).Large enterprise utilities and industrial operations.
Implementation timeline30–60 days.9–18 months typical with system-integrator involvement.
Setup costOnboarding scaled to scope — typically $7.5K–$20K.Mid-six to seven figures for full implementation.
Water-specific workflowsNative — valve exercising, hydrant flushing, locates, meter swaps, LSL.Configurable, but the product is asset-class-agnostic.
Field crew mobile appPWA, 2-tap capture, offline-tolerant. 80%+ adoption in 30 days.Infor EAM Mobile exists; usability mixed across deployments.
Annual costTiered by what you manage.Enterprise licensing — six figures typical.
AI featuresPhoto QA/QC, plain-English query, AI Call Center via Portal.Infor Coleman AI — additional licensing.
Resident-facing SMSBuilt in.Not native.
ReportingLive dashboards, plain-English query, two-click exports.Standard EAM reporting; power-user-heavy.
AMI integrationNative — most major vendors.Available via Infor ION integration framework.
When Infor winsFor most water utilities under 250K connections, Infor is overkill.Large utilities with broader industrial asset scope and dedicated IT.
ProcurementState purchasing cooperatives. Single PO.Direct + Infor partners.
Notes: Infor EAM information based on public documentation and customer interviews. This comparison is intended for small and mid-market water utilities choosing between enterprise EAM and right-sized alternatives. Infor EAM is a registered trademark of Infor, Inc.

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15-minute walkthrough, head-to-head against Infor EAM if you have it.