WOMS comparison

Orbit vs. Cartegraph

Cartegraph (now OpenGov Asset Management) is a public-sector asset management platform. Orbit is WOMS built specifically for water utilities. Here's the honest comparison.

For: Orbit WOMS

CategoryOrbitCartegraph
Core orientationWO-first, built for water utility ops.Asset-lifecycle management for public works (water, streets, parks, facilities).
Implementation timeline30–60 days from kickoff to first WO.Typically 4–9 months, longer for multi-department rollouts.
Water-specific WO typesNative: valve exercising, hydrant flushing, locates, meter swaps, LSL.Configurable, but built for general public-works asset categories.
Field crew mobile appPWA, offline-tolerant, 2-tap photo capture. 80%+ adoption in 30 days.Cartegraph Mobile exists; configuration-heavy onboarding.
AI featuresPhoto QA/QC, plain-English query, AI Call Center via Portal module.Not built in.
AMI integrationNative — most major AMI vendors.Available via integrations / API. Not native.
Resident-facing SMSBuilt in. Scheduling, on-the-way alerts.Resident-facing tools available via OpenGov suite — separate licensing.
ReportingLive dashboards, plain-English query, two-click exports.Standard reports + dashboards; advanced reporting requires power-user.
Recurring WOsNative. Schedule once, runs forever.PM scheduling supported.
Annual costTiered by what you manage.OpenGov bundle licensing — varies by modules selected.
ProcurementState purchasing cooperatives. Single PO.Sourcewell, OMNIA, direct.
Built byOperators who installed 100,000+ water meters across 21 states.OpenGov (acquired Cartegraph in 2021).
Notes: Cartegraph information based on public documentation and customer interviews. OpenGov acquired Cartegraph in 2021 and rebranded the product line as OpenGov Asset Management. Cartegraph is a registered trademark of OpenGov, Inc.

See Orbit WOMS for yourself.

15-minute walkthrough, head-to-head against Cartegraph if you have it.