LSL comparison

Orbit vs. 120Water

120Water is software-only LSL inventory and reporting. Orbit + DB Utility comes with replacement crews built in — one contract, software AND execution, with real-time data flow. Here's the honest comparison.

For: Orbit LSL

CategoryOrbit120Water
Scope of offeringInventory software AND DB Utility crew structure for replacement, under one contract.Software-only — inventory management, field verification, customer notifications, reporting.
Replacement crewDB Utility stands up crew structure for your project, licensed to your state. Just-in-time, not on standby.You RFP a contractor separately — typically a 6–9 month gap before first dig.
Time from contract to first digSingle procurement, single mobilization. Weeks to months.6–9 months typical (software OK, then contractor RFP separately).
Inventory + dispatch integrationField crew updates inventory live → drives next day's dispatch automatically.Inventory updates flow to your replacement contractor via export or integration.
Customer notification trackingEPA-required notifications tracked per service line, audit-clean.Native — strong customer notification workflow.
State reportingMI EGLE, NJ DEP, IL EPA, PA DEP, MA, WA, MN — and new states added on request.Multiple state report formats supported.
Field verification appPWA, offline-tolerant, photo + GPS at the curb stop. Same app as Orbit WOMS.Mobile app for field verification.
AMI / billing integrationNative — pulls service line addresses from billing, meter location from AMI.Available via integration setup.
SRF deployment readinessInventory + contractor structure both ready under one contract.Inventory side ready; you still need to source the contractor.
Annual costTiered by service-line count + project scope.Service-line-count-based pricing.
Built byA national water-utility field-ops contractor that installs meters and service lines for a living.Software company specializing in LSL compliance.
Notes: 120Water is a strong software-only LSL platform. The differentiation isn't feature coverage on the inventory side — both products handle that well. The question is whether you want to procure the replacement contractor separately (120Water route) or as part of the same contract (Orbit + DB Utility). 120Water is a registered trademark of 120WaterAudit, Inc.

See Orbit LSL for yourself.

15-minute walkthrough, head-to-head against 120Water if you have it.