Features

The complete catalog

Every capability across operations, money, people, compliance, and AI. Most customers don't use them all. They don't have to — pricing is flat.

Operations

The field-ops core

app.orbitwork.io · Today's WOs

Today · 47 work orders

23 complete · 18 active · 6 queued

12 invoiced$8.4K MTD
WO-1042

123 Oak St · Cedar Park

M. Dingee · 8:42a · 14m on site

In progress
WO-1041

456 Main Ave · Republic MO

J. Squier · 9:15a · QA passed

Complete
WO-1040

789 Elm Dr · New Chicago

M. Dingee · ETA 12 min

En route
WO-1039

321 Pine Ct · Cedar Park

Unassigned · priority 2

Queued
WO-1038

654 Maple Ln · Republic MO

J. Squier · 7:30a · invoiced

Complete

Work orders

Custom WO types, required fields per type, status workflow, photos, signatures, GPS-stamped completion.

Dispatch + map view

Drag-and-drop crew assignment, route optimization, real-time crew status, drive-time ETAs.

Mobile field app

PWA on iPad or phone. Offline-tolerant. Foreman finishes the WO in the truck.

Photo capture

Required photos per WO type. Offline queue with auto-sync. Tagged to WO and asset.

Geofenced timesheets

Clock-in only at the job site. Auto clock-out. GPS mileage tracking.

Inventory + barcode

Meters, MIUs, hydrant parts. Scan at install. Reconciliation report to your customer.

Reporting

Live dashboards. Per-crew, per-project, per-job-type breakdowns. CSV/PDF exports.

Inside-set SMS

Auto-confirmations, on-the-way alerts, reminders. Twilio-powered. Opt-out tracked.

Money

Margin you can defend

app.orbitwork.io · WO-1042 · Cedar Park Retrofit
CompleteWMX · 1.5" retrofit

WO-1042 · 4421 Pine Ridge Dr

Revenue

$412.50

Cost

$284.30

Margin

$128.20 · 31%

Field pay breakdown

M. Dingee · install$48
J. Squier · PM bonus ½$22
Per diem$25
Materials$189.30
📷 6 photos · QA passed📍 GPS · 71 min on siteBilling file ready

Bookkeeper

QB sync, AI transaction categorization, live P&L, cashflow, profitability per project.

Financial Visibility

Budget & Milestones, Estimated vs Actual with forecast, Pay & Revenue per WO.

Pricing engine

5-bucket cost model, strike vs anchor, prevailing wage, per diem, retrofit modifiers.

Billing files

Export in the format your customer or CIS expects. QuickBooks, Miter, custom formats.

Worker Intelligence

Breakeven per crew member, ramp tracking, PIP/action log, weekly metrics snapshots.

Job-type taxonomy

WMR / WMX / SVY / LDC / VAC / DIG codes. Republic + NC contract rates built in.

People

Crews that get better

Training Portal

Job-specific modules, quizzes, completion tracking. At training.orbitwork.io.

Toolbox Talks

24 weeks of weekly safety content. Field sign-off. Compliance paper trail.

Cert tracking (utility)

Operator licenses, backflow, confined-space. Expiration alerts. State-ready exports.

Performance feedback loop

Worker Intelligence flags techs who need a refresher. Training assigns the right module.

Compliance · Utility-leaning

Reports your council will read

audit_log · last 24 hours
[14:02]M. Dingee
Closed WO-1042
photos: 0 → 6, status: in_progress → complete
[14:08]J. Hicks (PM)
Approved WO-1042
qa_approved: false → true
[14:11]system
Generated billing line
billing_lines += $412.50
[15:43]T. Beck (admin)
Updated user role
sarah@dbu.com: pm → admin
Streaming · 8,492 events today · immutable

Audit trail

Before/after snapshot on every record mutation. Soft deletes only. Pull history of any record.

Custom WO types

Configured by Orbit for your operation. Meter swaps, hydrant flushing, valve inspections.

Recurring WOs

Annual line flushing, quarterly checks, monthly hydrant inspections. Schedule once, runs forever.

Asset history

Every WO that ever touched an asset, with photos, GPS, and field data.

Regulatory exports

CSV, PDF, or API — formatted for state, EPA, or council reporting.

Prevailing wage

Davis-Bacon tracking, WO duration-based hours, payroll split for grant-funded work.

Resident SMS

Service appointments, on-the-way, opt-out tracking. TCPA-compliant.

AI

AI woven into the workflow

Ask Orbit

Natural-language queries over your project data. Answers cite the underlying WOs and timestamps.

AI QA/QC

Photo review on every completion. Flag missing data, wrong angles, install defects before invoicing.

Transaction categorization

Auto-classify QB transactions into the right cost bucket.

Platform

Built right under the hood

Multi-tenant

Postgres row-level security. Each workspace is database-isolated.

Role-based access

Admin, PM, installer, city/read-only. Permissions enforced server-side.

API access

REST API. Webhooks. Get your data out whenever you want it.

Integrations

QuickBooks, Miter, Twilio, GIS, custom CIS. Standard + custom on request.

Project Activation gate

Setup checks ensure every project is configured before workers see it. No half-built workflows.

Ready to see the ones that matter for you?

Most demos focus on 5–7 features that match what you actually do. Book a call, we'll figure out which.